THE #1 AI Chatbot trained on your Data

Turn Your Website Into a 24/7 Sales Machine That Never Sleeps, Never Quits, and Never Misses a Lead

SmartBot answers every customer question in seconds, whether it's 3am on Sunday or Black Friday at peak traffic. Instant responses in any language. Automated lead capture. Zero human effort. This is how modern e-commerce stores dominate.

4.9/5 star reviews

Thousands of happy customers worldwide1 Column

Your 24/7 AI Sales Assistant That Speaks 95 Languages, Never Takes a Holiday!

How SMARTBOT solves your main problems

"My team can't keep up with customer queries - we're drowning."

SmartBot handles 80% of repetitive questions automatically, return policies, sizing questions, shipping times - freeing your human team to focus on complex issues and high-value customers.

"We lose sales because nobody's online when customers shop at night."

Your AI assistant never sleeps. When a shopper browses at 11 PM and asks, "Can this be delivered by Friday?" SmartBot answers instantly, pushes them toward checkout, and even offers related products. Don't lose sales because nobody's online when customers shop at night.

"Customers expect Amazon-level service, but we're a 2-person team."

SmartBot delivers instant support on your website. Customers get the seamless experience of a retail giant, powered by YOUR brand voice and knowledge.

"We're turning away International customers because we can't afford multilingual staff."

SmartBot automatically detects language and responds in 95+ languages - French, German, Spanish, Italian, Polish, you name it. No translators, no confusion, no lost sales.

WHY YOU NEED THIS

We do all the heavy lifting 💪

You get a chatbot that actually knows your business. Built by Chris, trained on your data, and ready to go, no tech skills needed. We handle the setup, the integration, the launch. You just sit back and watch it work while you focus on running your business.

A chatbot that actually sounds like your brand, not some generic robot. We'll customise everything - from how it looks to how it talks, so it fits your business perfectly.

Here's the best part: you get OpenAI's cutting-edge AI technology baked right in (no hidden fees, no surprises).

We handle all the technical headaches, setup, integration, the whole lot and hand you a fully-trained, ready-to-work chatbot that starts converting visitors from day one.

Without AI 😒 vs. With SmartBot 🤑

Which Business Would You Rather Run?

Your best support person just quit - now you're back to square one training someone new
Cart abandonment emails aren't working because customers had unanswered questions 20 minutes ago
You're on holiday but can't switch off because "What if a customer has a problem?"
Every team member gives slightly different answers, your brand sounds schizophrenic
Black Friday broke your support team last year and you're dreading it happening again
You're turning down growth opportunities because you can't handle more customer volume
Competitors with deeper pockets are stealing customers with instant, slick support
You're sitting on goldmine customer data but have no way to capture or analyze it
One angry customer left a 1-star review because they waited 4 hours for a simple answer
Your support inbox is a war zone across email, Instagram DMs, Facebook, WhatsApp, and live chat
You're missing massive upsell opportunities because no one's suggesting "customers also bought..."
Hiring is impossible - good support staff want £30k+ and you still need to train them for months

SmartBot never quits, calls in sick, or needs training consistent excellence, forever
Answer questions in real-time before they abandon cart, recover sales you're losing right now
Go on holiday guilt-free. SmartBot handles everything while you're sipping piña coladas
Every customer gets the exact same accurate answer, perfectly on-brand, every single time
Handle 10,000 Black Friday conversations simultaneously without breaking a sweat
Scale to 10x your current volume tomorrow without hiring a single person
Get enterprise-level customer service that makes you look bigger than your competitors
Automatically capture lead data, preferences, and insights from every conversation
Instant responses turn angry customers into happy ones—protect your reputation 24/7
Direct all messages from all channels to Smartbot and let AI sort out all questions
SmartBot suggests complementary products and upgrades naturally—boost AOV by 15-25%
For less than one part-time hire, get unlimited support capacity from day one

In 30 minutes, we'll analyze your support bottlenecks, show you where leads are slipping away, and give you a custom SmartBot roadmap. No pitch. No pressure. Just a clear plan - whether you use it with us or DIY.

From Overwhelmed to Automated in

4 Simple Steps

1. Discovery Call: We Learn Your Business Inside-Out

We start by getting to know your business, not just surface-level stuff, but the real challenges you're facing. What questions do your customers ask most? Where are you losing leads? What's eating up your team's time? We'll review your current customer interactions, peak hours, common pain points, and the specific goals you want to hit. This isn't a sales pitch, it's a proper conversation about whether SmartBot is the right fit for you. By the end, you'll have a clear picture of how a custom chatbot can work for your store, and we'll have everything we need to build something that actually solves your problems.

2. Blueprint: We Map Out Your Perfect Customer Conversations

Now we design the brain of your chatbot. We'll map out every conversation path, from simple FAQs to complex queries about shipping, returns, product recommendations, and lead capture. This is where your brand personality comes alive. Whether you're cheeky and casual or polished and professional, we'll craft responses that sound like you, not a robot. We'll also plan how your bot handles tricky situations (like angry customers or unusual requests) and when it should hand off to a human. You'll see mockups, review the flows, and approve everything before we build a single line of code. No surprises, just a chatbot designed exactly how you want it.

3. Build & Train: Your Chatbot Learns Your Business Like a New Employee

This is where the magic happens. We build your chatbot from the ground up and train it on your data, your product catalog, FAQs, policies, past customer conversations, everything. Using OpenAI's advanced AI (included at no extra cost), your bot doesn't just spit out scripted answers - it understands context, learns from interactions, and gets smarter over time. We integrate it seamlessly with your WooCommerce, Shopify, or whatever platform you're using, plus your CRM and email tools. We test it thoroughly with real scenarios to make sure it handles everything smoothly. By the time we're done, you've got an intelligent assistant that knows your business as well as your best customer service rep.

4. Go Live & Grow: Launch Fast, Then Make It Even Better

Launch day: your chatbot goes live and starts handling customer queries immediately. But we don't just set it and forget it. We monitor performance closely, response accuracy, customer satisfaction, lead capture rates, conversation drop-offs, the works. Every week, we review the data and fine-tune the bot based on real interactions. Maybe customers are asking questions we didn't anticipate, or certain responses need tweaking. We handle it. Your chatbot gets smarter and more effective with every conversation. You'll get regular reports showing exactly how it's performing (conversations handled, leads captured, time saved), so you can see the ROI in black and white. Think of it as having a customer service team member who never stops improving.

Endless Ways to Solve Your Biggest Business Headaches.

Think chatbots are just for customer service? Think again. SmartBot can capture leads, recover abandoned carts, book appointments, collect reviews, pre-screen job candidates, handle returns, nurture sales, and work after-hours, all while sounding like a real human. These are just a few proven use cases. Your business probably has 3-4 painful, time-sucking tasks right now that a custom bot could automate in minutes.

The question isn't "Do I need this?"it's "Why haven't I done this yet?"

The Lead Magnet That Never Sleeps

Stop losing leads to boring contact forms. This bot chats naturally with visitors, asks the right questions at the right time, and captures emails, phone numbers, and preferences - without feeling pushy. Every conversation syncs instantly to your CRM, so your sales team can follow up while the lead's still hot. It's like having a charming sales assistant who works 24/7 and never forgets to log a contact.

Your £30k Support Team... For £££/Month

Forget hiring, training, or managing support staff. This bot instantly answers the repetitive questions that eat up 80% of your team's time; "Where's my order?" "Do you ship to Ireland?" "What's your return policy?" - while seamlessly handing off tricky issues to humans when needed. Your customers get instant answers. Your team focuses on what actually matters. Win-win.

The Discount Code Trade That Grows Your List

Turn browsers into buyers (and email subscribers) in one smooth move. This bot offers exclusive discount codes, early sale access, or limited-time vouchers, but only after collecting their email or phone number. It's the perfect trade: they get a deal, you get a qualified lead. Plus, it creates urgency without being annoying. Smart businesses use this to build massive email lists while boosting conversions.

Your AI Personal Shopper That Increases Order Value by 25%

Stop hoping customers find the right product. This bot acts like a personal shopping assistant -asking about needs, preferences, and use cases, then recommending the perfect items (plus smart upsells and bundles). "Looking for running shoes? What terrain? Here's the best match + socks customers love." It's the Amazon recommendation engine, but conversational. Higher cart values, happier customers, zero extra work.

Turn Customer Feedback Into Your Secret Weapon

Stop sending survey emails no one opens. This bot collects real-time feedback through natural conversation, while customers are still engaged. Need product ideas? Ask. Want to know why carts are abandoned? Ask. Building a quote or cost estimate? The bot gathers all the info and auto-generates reports or estimate sheets. You'll finally understand what your customers actually want (and they'll enjoy telling you).

Hire Faster (Without Reading 200 CVs)

Forget drowning in CVs and cover letters. This bot pre-screens candidates by asking the questions you care about availability, experience, salary expectations, deal-breakers, then uses AI to verify responses and score each applicant. You get a ranked shortlist with summaries of the best candidates, not a pile of resumes to sift through. Hiring just went from weeks to days.

We limit consultations to ensure every client gets white-glove treatment. In 30 minutes, we'll audit your current customer service setup and show you exactly where you're losing money and how to fix it. Zero obligation..

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TESTIMONIALS

Testimonials

I was losing sleep checking my phone for customer messages at 11pm. Chris set up SmartBot to handle everything out of hours questions, orders, complaints, the lot. Now I actually switch off at weekends and wake up to sorted issues and new sales. Absolute game-changer.

- Tom R.

We were spending £3,200 a month on two part-time support staff who still couldn't keep up during busy periods. SmartBot handles 80% of our queries instantly, and we've cut our support costs in half. Chris made the whole setup painless—two weeks from first call to going live. Wish I'd done this a year ago.

- Emma D.

Before SmartBot, leads would fill out our contact form and we'd reply 5 hours later—by then they'd moved on. Now the bot captures details instantly, answers their questions, and books them straight into our calendar. We've tripled our conversion rate. Chris knew exactly what we needed before we even asked.

- Rachel T.

We kept getting inquiries in French and Spanish but couldn't afford to hire multilingual staff. Chris set up SmartBot to handle conversations in 12 languages automatically. We've opened up entire new markets without adding headcount. Absolutely brilliant.

- Lucy T.

ABOUT US

Meet Chris: The E-Commerce Veteran Who Built SmartBot Agency Because He Lived Your Pain

Chris isn't some tech bro who learned about e-commerce from a YouTube video. He's spent 15+ years in the trenches of online retail, managing stores, launching brands internationally, and scaling businesses from scratch.

He's done it all: run his own retail shop in London, managed multi-channel e-commerce operations across eBay, Amazon, Etsy, and Shopify, handled customer support via phone, email, and live chat for major brands, and even launched a clothing brand (Mufflebox) across international markets while juggling inventory, advertising campaigns, and daily customer chaos.

Chris knows what keeps e-commerce owners up at night because he's lived every single headache: drowning in "Where's my order?" emails at midnight, watching cart abandonment rates bleed revenue, losing leads because no one replied fast enough, hiring (and re-training) support staff who quit six months later, and scaling during peak seasons without losing his mind.

While managing these businesses, Chris became obsessed with automation and process optimization. He taught himself Baselinker, WooCommerce, Shopify integrations, Adobe Premiere for product videos, and eventually discovered AI's game-changing potential for customer service. That's when the lightbulb went off: Why are business owners still doing manually what AI can handle instantly?

So he built SmartBot.Agency—not as a tech experiment, but as the solution he wish he'd had 10 years ago. A chatbot platform designed by someone who's actually run an e-commerce business, worked with enterprise clients like Google (via WDS/Xerox) and ASDA UK, and understands what real business owners need: less admin, more sales, and the ability to scale without hiring an army.

Chris doesn't just build chatbots. He builds AI-powered teams that handle your customer service, capture leads, recover abandoned carts, and work 24/7—so you can finally stop checking your phone at 2am and start growing your business.

Because if anyone knows how to automate the soul-crushing parts of running an online business, it's someone who's been there, done that, and refuses to go back.

PRICING

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Basic plan

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$97/m

Pro plan

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$197/m

Agency plan

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$297/m

WHO IS THIS FOR

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